Do you enjoy solving problems, helping people and working with technology?
We’re looking for an enthusiastic, customer-focused IT Support professional to join our Global IT team, providing 1st and 2nd line support to users across our UK and international sites. This role is based across both Alconbury and Peterborough sites.
You’ll troubleshoot technical issues, set up users and devices, support business applications and contribute to IT projects and system upgrades.
Key responsibilities:
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Provide support through the IT Service Desk.
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Troubleshoot hardware, software and connectivity issues.
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Set up and maintain user accounts, permissions and equipment.
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Support Windows, Microsoft 365, mobile devices and business applications.
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Maintain accurate IT asset and inventory records.
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Support technology rollouts and improvement projects.
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Join the out-of-hours support rota once fully trained.